1. Click on “Add Member”.

   

   Workgroup Owners and Administrators can invite members and assign their roles by clicking “Add Member”, as long as there are available member slots.

2. Fill in the email address and assign a role.

   

   Alternatively, you can copy and paste multiple email addresses, separating each invitee with commas or by pressing Enter, to invite them with the same role simultaneously.

   

   You can click "detail" (next to “Role”) to understand role permissions.

   

3. Click Send Invitation — Congratulations, you have successfully sent a join request!

Member overview

The “All Members” section lists the invited Workgroup members, ordered from most to least recent onboarding. It includes the following information:

1. MEMBER

   Displays the member profile picture along with the nickname they registered on Reallusion.

2. APPLICATIONS

   Indicates the software/plugin category installed under the Workgroup Owner license.

3. ACCOUNT EMAIL

   Shows the member email address used to register with Reallusion.

4. DATE JOINED

   Reflects the date when the member accepted the workgroup invitation.

5. ROLE

   Specifies the current role assigned by the owner or admins, each with different permissions. Members not in a pending status can have their roles switched by Workgroup Owners or Administrators at any time.

6. STATUS

   “Pending”: Indicates that the member has not yet accepted the invitation or completed the joining process. In this state, the member occupies a member account but cannot enjoy Workgroup privileges.

   “Active”: Denotes that the member has accepted the invitation and has not been deactivated. They can enjoy Workgroup privileges based on the roles assigned to them.

   “Inactive”: Indicates temporary departure from the workgroup, with the option to activate again without needing a new invitation. In this state, the member does not occupy a member account and, like removal, no longer enjoys Workgroup privileges unless reactivated. Workgroup privileges vary depending on the member's role.

7. Meatballs menu

   Enables the Workgroup Owner or Administrator to resend invitations, deactivate, activate, or remove members at any time.

   Member Status	Pending	Active	Inactive
   Occupies a member slot.	✔	✔	✘
   Management scope in the meatballs menu.	Reinvite Delete	Change role Deactivate Delete	Change role Activate Delete

Removed members

Email notification

Regardless of the role held, whenever the workgroup owner or an administrator removes a member, that member will receive a notification email. The email informs them of their removal from the workgroup and advises them to contact the workgroup managers if they wish to reinstate their membership. Members who are deactivated are also regarded as having left the workgroup. However, since they can be reactivated at any time, they do not receive this removal message.

Applications

Removed workgroup members attempting to open a workgroup application, will encounter the following message, reminding them that their access rights have been revoked, thus preventing them from opening the program.

To regain access to the applications, the member can reach out to the workgroup administrator to reinstate their membership, or they can personally license the application for individual use.

Reallusion Hub

Removed workgroup members will notice their workgroup badge missing, and their workgroup tools and programs will be marked as revoked or restricted. Additionally, they will receive a Hub message containing a link to view all affected applications.

By clicking the link, the former member can view a list of affected applications and plugins.

Revoked Content

• Workgroup content that has not been installed will vanish from the user's library.
• Installed content will be marked as "Revoked" and return to a trial state. As a result, these content items cannot be updated and will display a watermark when loaded into a scene. Furthermore, revoked items cannot be exported.
• You can right-click on a revoked item and click on "Content Info" to view its owners. If both you and the Workgroup Owner have the same item, both names will be listed.

Single- vs multi-seat licensing

Licenses come in two categories: single-seat and multi-seat. The number of license seats specifies how many computers can install a program under the same license. Only multi-seat licenses are automatically shared with other workgroup members and Administrators have the capability to centrally manage and allocate them.

Single-seat licenses, on the other hand, are exclusive to their owners for personal use. Individual license holders maintain complete privacy and control over their applications and are not involved in workgroup allocation. Regardless of whether it's a multi- or single-seat license, joining the same workgroup makes it much easier to collaborate on the same project.

Single- and multi-seat licenses can be distinguished through the software registration list. Licenses marked as “Single” in the “License Seats” field denote single-seat licenses, while the specified number of seats represents multi-seat licenses

Purchasing for the first time

When buying multiple copies of the same software from the Reallusion Software Store, opt for the "Unified SN" option. The price per product is the same with individual licenses.

Adding seats to an existing license

If you already have a single-seat license for that product, simply locate the license number and click on the “Buy” link. This method also applies to multi-seat licenses.

Merging single-seat licenses

To merge duplicate products in your possession under one multi-seat license, contact Reallusion customer support.

License seat allocation

You can click on “MANAGE PRODUCTS” to access a comprehensive list of Workgroup products, including multi-seat licenses. This list is initially sorted by registration date, from newest to oldest, with each category limited to 10 items.

To find a specific product, you can enter its name in the search field. Alternatively, you can click on the main product categories such as “Cartoon Animator”, “Character Creator”, or “iClone” to view all licenses related to that product.

Dashboard interface

1. Category

   Displays software products, including iClone, Character Creator, and Cartoon Animator.

2. Product

   Provides information on the product name and license.

3. Registration Date (UTC)

   Indicates the initial date when the product was licensed on the Reallusion website.

4. Serial Number

   Reveals the serial number for the license, with the middle 8 digits hidden for security. To retrieve the complete license serial number, click on “Resend” under “Software Registration”.

5. Licensed Seats

   Indicates the number of computers on which the license is installed.

6. Activated Seats

   Shows the number of seats currently in use. By clicking “Details”, you can identify which computer is using the license and by whom. You can deactivate the license to free up the seat for reassignment.

7. Add Seats

   EEnables the purchase of additional seats for that license. Workgroup Owners can buy additional seats with a credit card or DA points. Workgroup Administrators are restricted to using DA points for software and seat purchases.

License seat deactivation

The Workgroups feature includes floating license sets, providing Owners and Administrators with the flexibility to reassign or deactivate license seats as needed:

1. Navigate to "Activated License > Details" to review the allocation of licenses to specific members and computers, along with activation dates.

   

2. Click on “Deactivate now” to reclaim the license seat. Workgroup Owners can deactivate and reassign seat licenses as many times as necessary.

   

In the event that a freelancer completes their projects and is removed, or if a workgroup member leaves the team, their licenses will be automatically reclaimed without the need for manual deactivation.

Shared Projects

Watermarks can appear on projects that use unbought items, such as character and motions.

Trial Content

The Reallusion Marketplace offers trial services that allow you to select the product you're interested in and download its trial version to test it out. Within the Smart Content Manager of your Reallusion application, you'll find the new items listed under the trial section, ready for immediate download and use.

A watermark will appear while trial content is deployed.

Watermarks do not appear for user-generated content.

Watermarks will be visible on scenes utilizing DRM-protected content, and you can use the Scene Manager or Timeline to pinpoint the unlicensed items.

Items highlighted in purple within the Scene Manager indicate unlicensed assets:

Animation tracks highlighted in purple within the Timeline indicate unlicensed motions.

Unlicensed morphs are not highlighted within the Scene Manager. To check for them, you will need to navigate to the Morph panel where they will be indicated in purple.

To remove an unlicensed morph, simply zero out its slider to remove its influence and watermark.

Unlicensed materials on assets and characters will result in them being highlighted in purple in the Scene Manager.

To safeguard the creator's rights, original content cannot be exported for use with third-party software and workflows. An alert message will be displayed upon any attempt to export, preventing the operation from proceeding.

Despite these export restrictions, you retain the freedom to preview and edit the watermarked content within your iClone projects.

You are even allowed to save the DRM protected content using the Content Manager.

Upon initiating video rendering, a notification will alert you to the presence of unlicensed content within the scene. Subsequently, a watermark will be applied to the rendered videos. Continue reading to discover methods for removing this watermark.

Reallusion offers a convenient method to eliminate all watermarks from the scene through the "Unpurchased Items" interface. Within this interface, you can see all unlicensed items and have the option to add them to the checkout cart for purchase.

To view all unlicensed assets in the scene at a glance, navigate to “Help > View Unpurchased Items”.

Within the “Unpurchased Item List”, you can choose to either remove the watermarked content or purchase them outright.

1. Scene Objects
   This column displays the names of unlicensed items present in the scene.
   
   
2. File Types
   Identifies the file formats of unlicensed items within the scene, encompassing motions, meshes, morphs, materials, and more.
   
   
3. Product
   Specifies the store content item or pack associated with unlicensed items in the scene. Presence of this entry signifies the availability of the item for purchase.
   
   

Removing unlicensed content from the scene is as easy as deleting them:

Removing an unlicensed motion will also delete the character that it is applied to.

To retain the associated character while deleting an unlicensed motion, open the Timeline, locate the offending animation, and delete it. The character will then assume a default T-pose.

When you're ready to purchase the unlicensed content, simply click on the "View Store Items" button to find out which platform offers the content for sale.

Click the "OK" button in the following pop-up window to navigate to each listed online store platform. The items will then automatically populate in their respective shopping carts, ordered from least to most expensive.

Inside the shopping cart, you can click on the individual thumbnails to view detailed product information and conveniently finalize your order.

As a Workgroup Owner, Administrator, or Power User, you spend DA points to acquire assets for the entire workgroup. This gives equal access to all workgroup members and removes watermarks across the board for purchased products.

Items marked as "Unavailable for Purchase" cannot be acquired as they have been removed by the original author. If this has impacted your project in any way, please contact Reallusion customer support and include a screenshot of the “Unpurchased Item List” with the relevant items highlighted. This will help us assist you more efficiently.

You will still need to activate newly purchased items in iClone via “Help > Activate Purchased Items”.

Upon activation, the associated watermarks will vanish from the viewport, and purple highlights for affected items will be removed from the Scene Manager and Timeline. You will then gain the capability to export the newly licensed items for utilization with third-party software and tools.

The Content Manager will provide recommendations for specific content packs that may prove beneficial to you.

To swiftly acquire a recommended content pack, just right-click on its thumbnail and choose “Purchase”.

As a Workgroup Owner, Administrator, or Power User, you spend DA points to acquire assets for the entire workgroup. This gives equal access to all workgroup members and removes watermarks across the board for purchased products.