Votes
0
Product:
iClone 8
Version:
8.74
Status:
Active
Issue 12680
Accuface 2 not in sync
Hi,

When I try to use Accuface 2 with a pre-recorded video, the expression timeline is shorter than the viseme timeline. The result is not syncing.

Also, when I use Accuface 2 directly with my camera, I have to use 16 fps for the final result to be in sync.
OS: Windows 11
Attachment:
  • Screenshot 2026-08-20 083950.png
  •  3
  •  56
Submitted byargus1000
1
COMMENTS (3)
argus1000
Never mind. The video files I wanted to capture were shot at 23.976 fps and Accuface had only a 24 fps setting.  I thought it wouldn't make a difference. But this morning I converted all my 23.796 fps files to 24 fps, and I have no more problems. Sorry for the bother.
argus1000
Hi,

I'm using the .mp4 format at 24 fps. I am using Accuface 2 plugin (I couldn't find the version number)  inside iClone 8.74.5528.1

I know it might not be much information. As far as the project file, it is way too big to send here. But if you examine the included pic, you will see that the expressions folder fikles are way too short to  correspond to the viseme folder. There lies all my problems.

George
Attachment:
  • Screenshot 2026-08-25 085329.png
Feedback Tracker Admin
Thank you for reporting this issue.

To help us investigate and reproduce the problem, could you please provide the following additional information:

- The exact steps to reproduce the issue (e.g., what video format/fps you are using, how you apply it in AccuFACE, and what you observe vs. what you expect).
- The exact version of AccuFACE you are using (accessible via Help > About in the application).
- A sample project file that demonstrates the issue, so we can reproduce it on our end.

We appreciate your patience and will follow up once we have more details.

Soya
Reallusion
1