Votes
1
Product:
iClone 8
Version:
8.52
Status:
Not Reproducible
Issue 11669
Accuface is not working. What should I do? I bought it on 30/11/2024.
Accuface is not working. What should I do? I bought it on 30/11/2024. I really want to use it and I know you guys are very busy. Would it be convenient for me to get Accuface to work? Thanks in advance for Help and I really love iClone 8.52.
And I don’t speak English very well. This may cause communication errors. I apologize and please forgive me.

Link
https://youtu.be/l09Yd9AgsWk?si=_-nQCziI2u9v-kmq
OS: Windows 11
Attachment:
  • Accuface not working for me.jpg
  • Accuface not working for me-1.jpg
  • Accuface not working for me-2.jpg
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AccuFACE
Submitted byagzarindesign
1
COMMENTS (4)
pierre.jeannette 
Hello all,
I have the same issue here. At the moment, i have the trial version and wanted to be sure that everything was working fine.The connection seems to work but for me I don't see any of the green dots. Does that mean it's a camera issue ? I then try to use a video file but it's the same issue
When i launch the preview, the character does not talk at all (i 've tried with Kevin). Did i miss something ? 
Thanks a lot for your help.
Cheers,
Pierre

My specs are the following :
Microsoft Windows 11 Home 64-bit
NVIDIA GeForce RTX 5080 Laptop GPU, 15915 MB
Intel(R) Graphics, 128 MB
Intel(R) Core(TM) Ultra 9 275HX
32 GB @ 2800 MHz
FHD Camera (internal)
Generic Monitor (LG HDR 5K)
Attachment:
  • Screenshot 2025-08-03 181018.png
  • Screenshot 2025-08-03 181233.png
Feedback Tracker Admin 
Hi agzarindesign,

Can you try the hotfix version?

Molly
Reallusion
Feedback Tracker Admin
Private Comment
agzarindesign 
Accuface is not working. What should I do? I bought it on 30/11/2024. I really want to use it and I know you guys are very busy. Would it be convenient for me to get Accuface to work? Thanks in advance for Help and I really love iClone 8.52.
And I don’t speak English very well. This may cause communication errors. I apologize and please forgive me.
But Popcron FX Full Pack Very very good I love Popcron FX and I love reallusion i hope you help me soon.
Thank you for support me
1