Votes
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Product:
Character Creator 5
Version:
5.06
Status:
Active
Issue 12560
CC5 and iClone fail to launch. Only fix was to run in Windows 8 compatibility mode
Launching from Reallusion Hub would not work no matter what I tried. I tried restarting, reinstalling, and running as administrator. Switching to Windows 8 compatibility mode worked.

The FAILURE_BUCKET_ID from the crashdump was "STACK_OVERFLOW_c00000fd_CharacterCreator.exe!Unknown". I uploaded the .dmp file to Claude, Opus 4.7 to see if it could trace the reason (it thinks it has to do with my multi-monitor setup and a negative Y-offset). I had it output the conversation as a PDF and I've attached it on the off chance that you can get any useful information from it (ignore the first question, I had uploaded the RLLauncher log file before I found the actual .dmp).
OS: Windows 11
Attachment:
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  •  167
Bug
Submitted byvideoinstitute2
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