Votes
2
Product:
iClone 7
Version:
7.3
Status:
Active
Issue 5211
Constant crashing & Sluggish Performance
Haven't had this problem in a long time, but since I recently updated IC7 it is crashing constantly. I updated my nvidia driver to the latest which is 411.7 for a GeForce GTX 980 before updating IC7. Yesterday I attempted a recovery of the project after the crash and that failed to load (not been an issue previously). I've also experienced much longer loading times for projects and there appears a general slowing down of the program. Had no problems whatsoever with IC7.2.
OS: Windows 10
  •  2
  •  1101
Bug
Submitted byTopOneTone Oct 3, 2018
1
COMMENTS (2)
Feedback Tracker Admin Dec 28, 2018 
Hi TopOneTone，

Can you provide your Restore.iProject file to us？

Reallusion
Feedback Tracker Admin Oct 9, 2018 
Thank you for your feedback.

Please provide your Restore.iProject file to help us identify the problem. And capture a screen video about this crash issue, put it on the YouTube, and add the link in your next comment

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT5211" in the email title to feedbacktrackeradmin@reallusion.com.

Your help is highly appreciated.

Reallusion
1