I encountered the same problem. The interface showed the process of loading the Motion Live plugin, and then it exited.But this kind of problem doesn’t occur all the time, and its occurrence is very random. 补充说明：
Hi bhaveshsisodiya1530, Please use the Reallusion Hub to update iClone to the latest IC8.62 version and try again. If the issue still persists, please let us know. Allen Reallusion
Hello Allen, "I have tried all the suggested options, including updating to the latest software version, disabling the firewall, and updating both the graphics card drivers and Windows. However, the problem still persists. I have already shared my system information, but I was unable to share a crash dump file. I followed the instructions provided, but I could not find the file in the (%APPDATA%\iClone\CrashDump) directory. Please help me resolve this issue. Thank you, Bhavesh
I have Tried
Thank you for your feedback. 1) Please update all the software to the latest version through Reallusion Hub. 2) Please temporarily disable your antivirus and firewall, or add iClone to the Windows Defender whitelist and try again. More info: https://docs.microsoft.com/en-us/microsoft-365/security/defender-endpoint/customize-controlled-folders?view=o365-worldwide 3) Please updating your graphics card driver to the latest available. Nvidia: http://www.nvidia.com/Download/Find.aspx?lang=en-us AMD: http://support.amd.com/en-us/download 4) Run "Windows Update" and check whether it is the newest. If Windows is not updated ceaselessly, several issues might occur. If the problem still persists, please provide your crash dump file and system information to help us investigate further. https://www.reallusion.com/FeedBackTracker/Home/HowToGet https://drive.google.com/file/d/1DASCduGVa907ieGZCAHzyRJuR3F5UgaY/view?usp=drive_link You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private. Allen Reallusion