Fixing issue with purchased items that retain iClone watermarks,
In response to ticket # 265284 in quotes, I have attached the file you instructed me to send to you : "Since we are not able to repeat your issue on our end, help is needed to record a video clip about how you operated until encountered the problem & send it to us. Kindly send these files to us so we can assist you further. Zip it up before attaching them here.""