Votes
0
Product:
iClone 8
Version:
8.62
Status:
Not Reproducible
Issue 12250
iClone 8.62.4523.1 Face Puppet -> "There is no matching profile for the target character CC5 HD"
Trying to use Face Puppet for my character using HD Eyes and CC5 HD Facial profile:

"Due to insufficient data of the target character, sliders of the Face Key and Face Puppete panels may be partially disabled. Use Character Creator to fill out the expression data."

Dropbox link to iProject file:
https://www.dropbox.com/scl/fi/mfqzblljsnck2cvhpf00q/Overlord.iProject?rlkey=oaipxly47qzdpdqxajpi3ztln&st=gwrfe8hy&dl=0
OS: Windows 11
Attachment:
  • Screenshot 2025-10-06 104413.png
  •  3
  •  552
Bug
Submitted byFreshness34
1
COMMENTS (3)
Larry Kenobi 
Hello, be sure your character has at least 1 level of subdivision in CC. I don't know why Face Puppet was blocked with sub 0.
Feedback Tracker Admin 
Hi kdn115

You may try reinstalling the CC5 Character Pack and reapplying the CC5 HD Facial Profile to your character, which may help resolve the issue.

If the problem persists, we would recommend reinstalling both iClone and Character Creator to ensure all related components are properly configured.

Kayla
Reallusion
Feedback Tracker Admin 
Hi kdn115

Hi there, we just wanted to check in — were you able to resolve the issue on your end?

Kayla
Reallusion
russell2216 
Any chance you have found a solve for this?
1