Votes
0
Product:
iClone 7
Version:
7.5
Status:
Closed
Issue 6185
iClone7/CC3 don't launch after nVidia driver update
Hello,
since last nVidia driver update 436.02 either iClone and CharacterCreator fail to load!
When clicking on the software the splashscreen appears with "please wait..." on the bottom, then when it should start to load the elements the splashscreen vanishes and the program won't load.

Please help!
OS: Windows 10
Related Issue:   Character Creator 3 (Pipeline) Won't Start (Issue 6288)Crash on load (Issue 6271)fails to load (Issue 6259)Iclone 7 wont start (Issue 6240)iClone and Character Creator doesnt open (run/launch) (Issue 6236)Iclone 7 hangs up by itself. (Issue 6228)it's not openig (Issue 6226)Not running (Issue 6225)Iclone, CC2, CC3 not initializing after major updates. (Issue 6223)Iclone 7.6 Will Not Launch (Issue 6221)iC (and CC) failed to start after NVidia driver installation (Issue 6220)CC3 Quits on launch (Issue 6217)can't startup (Issue 6213)Doesn't start iclone 7. What can I do? (Issue 6208)The app crash at start after splash screen after update to 3.04 (Issue 6203)iClone 7 and Character Creator crashes on splash screen startup (Issue 6197)Character Creator closes (crashes?) immediately after launch (Issue 6189)
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  •  170221
Bug
Submitted byMatt GH
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COMMENTS (27)
greg_035432 
We are using Quadro P6000s in SLI mode for high performance.  We cannot roll back driver versions because drivers are released less frequently for Quadro.  The prior release is not compatible with the current Windows 10 patch level.  This is, as you might imagine, a big problem.
Feedback Tracker Admin 
Hi greg_035432,

The latest new I've got is nVidia will release a new driver at late October, and it'll fix this issue properly.
Thanks for your patience, we all looking forward the new driver release.

Calvin
Reallusion.
R Ham 
All,

FYI, Studio Drivers are only available for W10. No Studio Drivers for W7.

I went from 436.15 to 436.30. Nada.
Then I went from 436 back to 419. Perfectamundo!

IC7.6 loads fine now. CC3 has other 'failed server handshake' issues. I'm off!
Feedback Tracker Admin 
Hi Rottenham,

Thanks for your reply!
Please report your CC issue to new FT topic!
In order to make sure problem, you had launched CC successfully before, and it failed when you roll back driver to 419 (419.67 or 419.35) ?
Thanks for your help!

Calvin
Reallusion.
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