Votes
0
Product:
iClone 8
Version:
8.54
Status:
Not Reproducible
Issue 12048
timeline Bug
Sometimes the audio file, motion file and key status change after switching to each other

please fixed
OS: Windows 11
Attachment:
  •  2
  •  242
BugSuggestionAnimation
Submitted bybhulimathtekari
1
COMMENTS (2)
Feedback Tracker Admin 
HI bhulimathtekari

Could you please record an operation video and also provide us with the project you are using?

KaylaYang
Reallusion
Feedback Tracker Admin 
HI bhulimathtekari

Thank you for reporting the issue to us. Our team is currently working on resolving it. However, we would appreciate more detailed information regarding the steps you've taken. 
Could we kindly ask you to record a short video showing the process and attach it in the next comment? 
Alternatively, if you could provide us with the project file where the issue occurred, we would be able to investigate the root cause more effectively.

Thank you for your cooperation!

KaylaYang
Reallusion
1