I have been getting many errors trying to use a custom character in iClone 7 pipeline and then transfer that data back to Maya 2017 under Windows 8.1 I can easily do this in iClone 6/3dXchange pipeline >>>from support ticket<<<...More
Everything loads up fine until I try to load the motion live plugin. A black box appears where the motion live panel used to and the application freezes. I have uninstalled everything and re-installed multiple times. I just bought this software so I am not sure what is going wrong....More
Substance material on the object in ic7.3.2205.1 is not visible. only when I press button substacce texture baking. then the texture can be seen on the object I tried this on 2 different PC, no success...More
If I click on Edit Motion Layer for an character with spring effects I get the message "This object contains spring effects. You can disable the spring effects by adding an OFF key in the spring track before using the Edit Motion Layer tool". This happens even if the sprig effects are turned...More
This is a strange problem that happens occasionally and is hard to reproduce. However, today I was working on a very simple project, which seems to cause the view port to freeze almost every time. Follow this link to download a ZIP file with the project: http://www.virtualrealist.com/uploads...More
I've followed the instructions and tried to connect the Live Face App for iphone x to the motion live plugin but nothing happens. I tried both wifi and usb methods. The app works fine, everything is connected properly but live face does not appear in gear list. Help!...More
Hi, I have a project with a prop (dress) in Iclone7 and the same dress was animated (simulated) in Marvelous Designer - when I try to import the alembic file from MD ( with prop selected, without prop selected, with import function or python script) -> Iclone7 always crashes - no message,...More
When exporting FBX ( to any toolset), any character (even just a base avatar), with a hair asset that has a physics weight map fails. If I delete the weight map then FBX export is successful. I have found the same failure occurs in CC3....More
