I’m currently using two workstation PCs, one equipped with an RTX 4090 and the other with an RTX 5090. I’ve attached screenshots that show the full system specifications for both machines.
On the PC with the RTX 4090, AccuLips functions properly without any issues. However, on the RTX 5090 system, I encounter an error every time I click "Generate Text" in AccuLips. The feature simply does not work on that machine.
Please investigate the cause of this issue. I'm wondering if it could be related to compatibility with the RTX 5090 or some other system-level factor.
Sure, please do your best. I purchased a computer with a good environment to create results quickly. I sincerely hope this issue gets resolved. Thank you.
Feedback Tracker Admin
Hi cwalcwal1
We sincerely appreciate your assistance.
Our team will investigate and clarify the issue as soon as possible, and we will work diligently to resolve the matter and address any inconvenience it may have caused you.
Thank you again for your patience and understanding.
Kayla
Reallusion
cwalcwal1
Here is that file.
Thank you.
Feedback Tracker Admin
Hi cwalcwal1
Thank you for your reply. We have recently used AccuLips on the 5090, and it worked properly.
However, we will still help you resolve the issue. We would like to kindly ask for your assistance in providing your system information, as it will help us analyze the problem.
Here is the link with instructions on how to do it — please provide the information in your next message.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet
KaylaYang
Reallusion
