Votes
0
Product:
Character Creator 4
Version:
4.54
Status:
Released in 4.6
Issue 12053
CC4 stops working when try to choose element of accesory
Steps to reproduce issue:

1. Open the project : AngelArmor.ccProject

2. Launch the program : CC4 4.54

3. Choose accessory named tripo_node_c7e57f8a

This accessory is produced by CC4 from a 3D model (FBX) generated using Tripo Studio.
Create - Accessory from tripo_convert_c7e57f8a-aafa-4caf-8400-8152a0a6978c.fbx

4. Modify - Edit Mesh - Display: Element

5. Drag the mouse to box selecting some part of the accessory

Like Reallusion Courses : Separating External Content as CC4 Clothes and Accessories

6. The program stops working (does not respond) eternally

Actual Result:
The program stops working (does not respond)

Expected Result:
Some part or all meshes of the accessory selected

Uploaded Files : https://drive.google.com/drive/folders/1bCNN59RJ4QwL79RYhP67_Z9fH4Mi9zZ_?usp=sharing
OS: Windows 11
Attachment:
  • スクリーンショット 2025-07-13 062946.png
  • スクリーンショット 2025-07-13 072945.png
  • スクリーンショット 2025-07-13 073658.png
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Submitted byとんびあぶらげ
1
COMMENTS (1)
Feedback Tracker Admin
Hi とんびあぶらげ

We sincerely appreciate your response. The issue has been escalated to our team, and they will work diligently to fix it promptly.

Kayla
Reallusion
1