"FBX export failed" - Game Base characters

Votes
0

Product:
Character Creator 4

Version:
4.6

Status:
Not Reproducible

Issue 12121

"FBX export failed" - Game Base characters

Whenever I try to export Game Base character .FBX files be it mesh or motion, there's a 90% chance I'll get a "FBX export failed"
And there's no pattern to this error. If I export a motion from a character it might work, if I try it with a different character I probably get an error. If I then go back to the character that work and try again with the same motion I suddenly get a "FBX export failed" even if it worked 2 minutes ago.
Or if I create a character and export it and it work, if I try opening the file again and export it again I get "FBX export failed"
It's doesn't seem to matter if the character was made in a previous version or in 4.6
If there was a pattern to this error I could try and work around it, but right now its seems completely random what I'm able to export and not.

OS: Windows 11

Attachment:

Screenshot 2025-08-29 083052.png

Bug Pipeline (Export/Import)

Submitted byFornixChristian 2025/08/29 06:48:00

COMMENTS (2)

Feedback Tracker Admin 2025/09/15 01:22:41

Hi FornixChristian,

Can you provide your project file to us?

Molly
Reallusion

Feedback Tracker Admin 2025/09/01 07:11:28

Thanks for your reply and feedback.

Please provide your project file and a detailed, step-by-step description of how to reproduce the issue. Also upload a screen recording of the issue to YouTube and include the link in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Allen
Reallusion