Failed to open project - Feedback Tracker

Votes
0

Product:
iClone 8

Version:
8.6

Status:
Released in 8.61

Issue 12124

Failed to open project

After the new update to the latest version of iClone v8.6 none of the created files, up until today, won't open.
The program crashes at the 'Process to Render' stage while opening.

Everything worked fine before updating this morning. I already de-installed all Reallusion software and did a fresh install, but this (real annoying) problem still remains. Please look into this issue.

OS: Windows 11

Related Issue: Failed to open project (Issue 12125)

Attachment:

iclone_crash.jpg

Bug General

Submitted bySmit_R 2025/08/29 09:37:10

COMMENTS (2)

Smit_R 2025/09/02 08:50:25

Private Comment

Feedback Tracker Admin 2025/09/02 09:24:50

Hi Smit_R,

I have got your iproject and ccproject.Thank you.

Molly
Reallusion

Feedback Tracker Admin 2025/09/02 03:03:20

Hi Smit_R,

Did it happen in all projects or specific project?If specific project, please provide your project file to us. Please attach the file in your next comment. You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion