Votes
1
Product:
Character Creator 4
Version:
4.42
Status:
Assigned
Issue 11473
GoZ Plus not working
When I send a model from ZBrush to CC4 I get the error "Because this data transfer from ZBrush is not performed using the CC GoZ Plus plugin, Diffuse and Normal maps will not be updated. Would you like to proceed?"

Using ZBrush 2022.0.8
The box "Enable GoZ Plus" is checked on the GoZ Settings dialoge box.

As far as I can tell, I did install the Plus plug-in. Is there a way to re-install it or confirm it's installed properly?


A new issue has cropped up. Now I can't send anything to ZBrush, but I can send models to CC4.

When I click the GoZ button to send the models to ZBrush, I get the following error:
"The GoZ has been interrupted due to data processing in ZBrush. Please wait for the process to finish, or click the "Restart CC GoZ Plus" button in the ZBrush CC GoZ Plus plugin if this message persists, then try again."

I was able to send models to ZBrush yesterday and not today. Nothing has changed in my system, not even any updates.
I can't find this button mentioned in either ZBrush or CC4.
I've reinstalled the GoZ plugin on the ZBrush side multiple times.
Restarting doesn't do anything.
Reinitializing ZBrush doesn't do anything.
I get the same error even when ZBrush isn't running, so that seems to indicate CC4 isn't actually communicating with ZBrush when exporting.
OS: Windows 10
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Submitted bybloodylemming
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COMMENTS (6)
braghetto91
I did all this steps but Im still finding this pop up with that message :c "Because this data transfer from ZBrush is not performed using the CC GoZ Plus plugin, Diffuse and Normal maps will not be updated. Would you like to proceed?" after sending from Zbrush to CC 
May it be because Im using trial version of both programs?? Please I need help = (
Feedback Tracker Admin
Please use the GoZ function from the GoZ Plugin — that should prevent this message from appearing.
jafeeryoung
You also hVE TO SPAM THE RESTART ZPLUGIN BUTTON, it didnt work on one or two clicks while pressing visible
jafeeryoung
Just pressing VISIBLE instead of GO Z or ALL worked for me just now. I also had the diffuse and normal maps issue not being transferred when pressing just go z with Zbrush 2023 and CC4 4.52
bloodylemming
I spoke a bit too soon. The second issue is resolved, but the first one remains. It still claims to not be using the Plus plugin when transferring from ZBrush.
bloodylemming
Damn. Why couldn't I see that before?  Thank you very much.
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