Votes
0
Product:
iClone 8
Version:
8.53
Status:
Active
Issue 11974
T-pose export to maya failure
t-pose FBX exports to maya are going wrong. The T-pose from older Iclone version I have made before the latest update are currently still working, while if I try to export a t-pose from the current Iclone version and import it in maya, joints have bad values and the generated t-pose file also overwrites the exported animation FBX file in maya, which makes rebuilding a HIK rig impossible. Can we revert back to the previous export version of Iclone or better allow use users to revert back to a older version before updates of Iclone so we don't get stuck mid project.
OS: Windows 10
Attachment:
  •  5
  •  631
Submitted bymeletis3d
1
COMMENTS (5)
meletis3d
Private Comment
Feedback Tracker Admin
HI meletis3d

Could you please record a short video of your workflow?
Alternatively, you may provide us with the FBX file you are using.

Kayla
Reallusion
Feedback Tracker Admin
HI meletis3d

We are still investigating the cause of the issue, but we would like to ask for your assistance.
Could you please help us by recording a short video demonstrating the process from exporting FBX in iClone to importing it into Maya?

We will do our best to resolve this problem.

Kaylayang
Reallusion
meletis3d
Exporting from Iclone to maya: select character and export fbx- target tool preset: maya (Motion pipeline) T-pose.
Importing into Maya: import fbx. reset setting (to be save)

It also happens when exporting just a maya in the target tool preset
Feedback Tracker Admin
HI meletis3d

We're very sorry that you encountered this issue.
Our team is actively investigating the problem, and we would greatly appreciate your assistance.
Could you please help us by providing the Export Settings you used during the export process?

Kaylayang
Reallusion
1