Votes
0
Product:
iClone 8
Version:
8.6
Status:
Released in 8.61
Issue 12149
Transfer to unreal 5 failed, not responding(iclone 8.6)
1.When I press transfer character from iclone to unreal 5, the program doesn't respond immediately.
2.You will have to wait for a very long time, which was never a problem in the previous version (8.52).
3.Sometimes the program becomes unresponsive and stops working.
4.And every time I press transfer file to uneal or every time I open a project, the program will immediately go into an unresponsive state.
5.Wastes a lot of unnecessary time waiting
6.These issues occur in version 8.6, which was not the case in previous versions 8.5.2
7.Please resolve the issue as soon as possible. Thank you.
OS: Windows 11
Attachment:
  • Screenshot 2025-09-01 191302.png
  • Screenshot 2025-09-01 191207.png
  • Screenshot 2025-09-01 191328.png
  • Screenshot 2025-09-01 191411.png
  • Screenshot 2025-09-01 191424.png
  • Screenshot 2025-09-01 191139.png
  •  3
  •  269
BugGeneralLive Link
Submitted bysunokichstudio
1
COMMENTS (3)
sunokichstudio
Private Comment
Feedback Tracker Admin 
Hi sunokichstudio,

I have got it. Thank you for your help.

Molly
Reallusion
Feedback Tracker Admin 
Hi sunokichstudio,

Can you provide your project file to help us identify the problem?Please attach the file in your next comment. You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion
isasadatponceja 
Same, 3090 RTX, UE5.6.1 with this crash log:

Assertion failed: MipView.GammaSpace == LayerData.SourceGammaSpace [File:D:\build\++UE5\Sync\Engine\Source\Runtime\Engine\Private\TextureDerivedDataTask.cpp] [Line: 422] 



0x00007ffe7fab4028 UnrealEditor-Core.dll!UnknownFunction []
0x00007ffe7ac98f20 UnrealEditor-Engine.dll!UnknownFunction []
0x00007ffe7ac883ab UnrealEditor-Engine.dll!UnknownFunction []
0x00007ffe7ac8a290 UnrealEditor-Engine.dll!UnknownFunction []
0x00007ffe78b35392 UnrealEditor-Engine.dll!UnknownFunction []
0x00007ffe78b34bbe UnrealEditor-Engine.dll!UnknownFunction []
0x00007ffe7fbf0f28 UnrealEditor-Core.dll!UnknownFunction []
0x00007ffe78e3cce9 UnrealEditor-Engine.dll!UnknownFunction []
0x00007ff67c00d773 UnrealEditor.exe!UnknownFunction []
0x00007ff67c0145a3 UnrealEditor.exe!UnknownFunction []
0x00007ffe7f77dc55 UnrealEditor-Core.dll!UnknownFunction []
0x00007ffe7f77db2e UnrealEditor-Core.dll!UnknownFunction []
0x00007ffe7f7a3d11 UnrealEditor-Core.dll!UnknownFunction []
0x00007ffe7f765fe5 UnrealEditor-Core.dll!UnknownFunction []
0x00007ffe7f981a33 UnrealEditor-Core.dll!UnknownFunction []
0x00007ffe7fe237cd UnrealEditor-Core.dll!UnknownFunction []
0x00007ffe7fe1c91f UnrealEditor-Core.dll!UnknownFunction []
0x00007fff85f17374 KERNEL32.DLL!UnknownFunction []

Crash in runnable thread Background Worker #1
Feedback Tracker Admin 
Hi isasadatponceja,

Can you provide your project file to help us identify the problem?Please attach the file in your next comment. You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion
1