ref: Support TicketID : 244646 Hi, as you see in the video I posted, you will see there 2 switch points (the part where the camera switches) 1st is between 215 and 216, 2nd is between 213 and 214. By looking at the video you can see I scrubbed play head forward and the camera did a switch...More
I have done a lot of tagging in iC8. Everything worked fine (except for incompatible tag files in iC8 and CC4). Since a few days (after updating iC8 ??) I have a very strange (and annyoing) problem with all tags in iC8: "No content was found" (look at screenshot, please). I tried to refresh...More
Greetings Reallusion Troubleshooting Team, At one point Motion Live was working without issue in iClone 8.33 on my msi laptop gaming computer in conjunction with Character Creator 4. Without anything changing, now when selected the dialogue box for Motion Live it will not appear. I've checked...More
The texture in unreal engine is too bright and I don't fully understand why and when this is the case. Here is a good example that shows the issue: https://forums.unrealengine.com/t/character-texture-and-rendering-looks-way-different-in-ue4/457605 In character creator, the textures seem fine...More
When I apply motion to “death soldier” by Andre Peskier the arms do not get motion from motion file. They remain extended out as in T position. Worked on 8.32...More
I have Axis Studio open and record the motion in iClone 8 using Motion Live. The program has shut down twice while attempting to record. It has completely locked up after recording the motion successfully on the third attempt (screenshot attached). I have rebooted the computer. The issues persist...More
Since the update of iclone, I can't make it run properly. Animation lag, it crashes, it is very bad! While CC4 works just fine. Please help me fix that I have a lot of work to do....More
I tried to load a Character Creator 4 .fbx into a few different 3d engines. Example: tree.js - face and clothing look great but the hair and beard are not correct. I'm evaluating your iclone 8 and character creator 4 for upgrade purposes - the hair and beard exporting seems to be problematic...More
