Votes
0
Product:
iClone 8
Version:
8.53
Status:
Assigned
Issue 11950
Exporting FBX crash iClone
Every time I attempt to export an FBX file from iClone8 (version 8.53), the program crashes at around 85% completion. The textures and the .fbm file are exported successfully, but the FBX file is not.

I have already tried several solutions, including updating the GPU drivers and Windows, reinstalling iClone, and cleaning up storage space, but none of these methods have worked. I even created a new project in iClone with just a basic 3D prop (Sphere) and tried exporting again. Unfortunately, iClone still crashes during export. I tested with both the Unity 3D preset and the Maya preset, but neither setting resolved the issue.

In the Task Manager, iClone shows "No response" when the exporting process reaches around 80%, and shortly afterward, the program status changes to "Suspended."

I am using Windows 10 and would greatly appreciate any solutions or advice you might have.
OS: Windows 10
  •  18
  •  893
Bug
Submitted byinvr.space
12 3 4
COMMENTS (18)
nikofilm
I also have this problem. Is there any solution?
invr.space
Private Comment
Feedback Tracker Admin
Hi invr.space,

Thanks for your Feedback,

If possible, Could you please provide us with the iProject file used in your first video, as well as the FBX file used in the second video?

If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

JoePan
Reallusion
Attachment:
  • 1.jpg
  • 2.jpg
invr.space
Private Comment
invr.space
Private Comment
12 3 4