hello Support I am unable to open iclone real time 3D animation I keep receive and error Iclone 7 app has stopped working. and Character Creator is crashing at startup same...More
Iclone crashes with the below error when I attempt to import an alembic file exported from Marvelous Designer 11. "The exception unknown software exception (0xe06d7363) occurred in the application at location 0x00007FFCFEDE4F99."...More
Ok, so I have carried out some further experimentation since my original Post and found that the issues I was facing with Iray wasn't a result of the IBL Lighting being applied, rather there appears to be a Bug with using the "De-noise" function that destroys the quality of an Image with "Transparent...More
The editor will behave properly for a couple edits then suddenly bugs out. If I touch one handle of one key then the whole line goes bananas (see attached file). I uninstalled and reinstalled the curve editor but it still behaves crazy. There are times I will grab a handle and move it and...More
An object which consists of multiple materials might get wrong shaders assigned to specific faces while frame is rendered with Iray Background or Exported. Same frame has no visible shader errors while rendered with preview. See the attached image. Project in question is available upon request...More
If I select a character I can bring up the Edit Motion Layer (either by "N" shortcut or from the Modify>Motion menu) and it works normally, however when I try to edit the motion with the Curve Editor the "FK mode" button doesn't work. If the EditMotionLayer menu is active when I open the Curve...More
When i try to save a project file to disk, which contains 1 minute of baked hair physics, iClone freezes at 80 % and then locks up. The project is fairly large (2.5 GByte on disk), but can otherwise be saved and rendered without problems. I noticed that when i only bake a few seconds of the...More
In order to see a shadow cast from a object/subject lit by a Spotlight onto the surface of a Speedtree one has to select 'Receive Shadow" for the shadow to be seen even if "All Shadows" was selected. The Speedtree then does not "Cast" a shadow, it will then only receive a shadow it cannot Cast...More
