This happens with any character model I load and at first I thought it was an issue with the CC Blender Pipeline Tools, as when attempting to export to blender using the tool, CC4 shuts down. However, I get the same result if I export via CC4's built in functions, File>Export>Export FBX, and...More
I have an ActorBuild character and I am trying to optimise their clothing as it is way too heavy for a game engine. I keep trying to reduce the poly count and it shows me a preview but when I apply it, it just reverts back to the full mesh. The assets from the store here: https://www.reallusion...More
I don't know if this is an issue... but it is still very annoying. Let's take a simple example: I have a cap that I keep in "accessory" mode. I save it in my "content" and indicate that it is a head accessory (of course I have attached my cap to the head bone). So far so good, however... if...More
for a character when i try to edit the mesh for the shoe, it is not letting me edit the shoe , pull and push nothing working. those were working initially....More
I am getting the exact issue described here: https://www.reallusion.com/FeedBackTracker/Issue/Can-not-klick-target-tool-preset-or-FBX-options-while-exporting-as-fbx I can no longer Export to Unity, or to anything other than Maya because it only allows the default setting here. There is no...More
Create a new character and apply any custume/prop to it. Use the "Hide Body Mesh Tool" to hide all of the character faces. (This is something I do with a full-body suit.) Now export to FBX, and use InstaLOD to create LODs. You'll find that the resulting LOD meshes include a mix of the outfit...More
Hello, when for example dragging an image from Windows Explorer onto a diffuse map in the modifcation panel it takes about 1-2 seconds to perform this step. Meaning , when i start dragging, a small thumbnail is generated showing the image used, but doesnt move to the target in CC4. It follows...More
I have done a lot of tagging for my Reallusion content in iC8. Tags are working well in iC8 - but none of these iC8-tags are transferred to CC4 automatically. According to the tutorial-video statement "Tag changes will be globally updated" I expected these iC8-tags are valid in CC4, too. But...More
Imported FBX file from Zbrush that has been embedded with morphs/layers do not appear, because the mesh(Jean_Shorts) is imported as a subgroup. Not sure what you did in the last update, but please fix it. It's getting very difficult to function with your products....More
Dear Support Team, I am experiencing an issue where I cannot access the Blender pipeline - the pipeline window is not appearing when I try to connect. This is preventing me from testing character animations, which I hoped to do while waiting to purchase some assets. I noticed this issue coincides...More
