I have two legit accounts. One private and one owned by my employer. Licenses are OK and paid for using each separate user account. Shouldn't be an issue?...More
I have uninstalled and reinstalled several times per Reallusion without change. I typically have to force the app to close due to it not responding. When attempting to reopen the app, I get a message "(icMotionDirector)Plugin Initialize Failed". The app tends to run in suspended status and...More
I had several imported mocap animations across different project files that have now gone missing. I'm using the same computer and Harddrives but all the custom animations have gone except for one. This also includes the imported Metahuman Dummies I was working with. Strangely though, the animation...More
Hi, I have a problem with the purchased product "BuildingGen Plugin for iClone 8 + BuildingGen - French Style". Everything works fine, the basic product/plugin BuildingGen Sampler generates everything correctly. But the problem is in the add-on that I purchased as part of the package. Whenever...More
The 8.5 update has removed the Offline function from content manager popup dialogue The online mode acts as a defacto tracking system as the software contacts reallusion servers every time it starts either CC or Iclone This is a serious invasion of privacy, something I do not consent to having...More
You can display the downloading and remaining download % through the thumbnail. Currently, we need to check all this through the "View install list" option which is a little bit complicated until no one guides us. In Daz Studio 3 they have a separate content bar (check screenshot) you can also...More
When I expand the "Switch Custom Library" drop-down list, it is covered by another window and I cannot select other items from the list. I have to move the content window out of the workspace and then select the given item from the list. Please make the drop-down list that it is above the other...More
Why is it so hard to talk to you, I have spent thousands of dollars on your products and now I can't get any support. This is rediculous.!!! Please transfer my account to bowcuttmike51@gmail.com so I can log in and use the products you have sold me. Is this a problem to be able to change...More
